Most orders are shipped within 24 hours of receipt, Monday through Friday. Orders placed on Saturday and Sunday are processed the following Monday. If there is a delay in shipment or if a product is temporarily out of stock, we will notify you via email.Shipping Methods and Costs:
Fresh Faced offers a variety of shipping methods to suit your needs. Please see the options below for shipping within Canada and across North America. Tracked shipping to the United States is free on orders over $100.
|Destination||Shipping Method||Subtotal||Cost||Estimated Delivery Time|
|Canada: All provinces and territories||Canada Post Expedited||>$75||Free||2-6 business days|
|Canada: All provinces and territories||Canada Post Expedited||<$75||$8.95||2-6 business days|
|Canada: All provinces and territories||Canada Post Xpresspost||All||$25||
1-2 business days
|United States||Tracked Packet||>$100||Free||5 business days|
|United States||Tracked Packet||<$100||$16||
5-10 business days
|United States||Small Packet (no tracking)||<$100||$12||
6-10 business days
Taxes and Duties:
Prices displayed on the website are exclusive of taxes. Any applicable sales tax will be calculated during checkout and displayed on the Order Review page. Please note that Fresh Faced is not responsible for additional taxes or duties that you may be charged if you live outside Canada. We cannot guarantee delivery times, and we are not responsible for loss of parcels sent to the U.S. without tracking via Small Packet.
U.S. deliveries must be signed for. Please ensure there is someone available to sign for the package at the delivery address.We Love the Earth!
Our shipping materials contain the highest possible post-consumer recycled content and are biodegradable, recyclable, and/or reusable.