Changed your mind? We understand. Fresh Faced is happy to accept unopened, unused products for a full refund within 30 days of purchase.
Goods must be returned to us in saleable condition within 30 days with all original packaging to qualify. For hygiene reasons, we regret we cannot offer refunds or exchanges on goods that have been opened or used. Refunds must be applied to the original payment method used for purchase. You will receive an email confirmation when your return is received and your refund is being processed.
In the case of a damaged shipment, please either refuse delivery of the item or send a photo of the damaged package or product along with a message detailing the issue to email@example.com. We'll do our best to resolve any problems in a timely manner.
Any questions? Contact us here or send an email to firstname.lastname@example.org.
Please send all returns to:
38 Seaforth Avenue
Welcome to Fresh Faced!
Fresh Faced is an online shop and go-to source for Canadians who are passionate about what goes into their beauty products. Shopping with us means you don't have to think too much—we've got you covered. We are proud to offer the best in green beauty products that are free from toxic and compromising ingredients.